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The server that crashes on Friday afternoon, the printer disappeared from the network, the colleague who clicked where they shouldn't have. We handle it: remote in 30 minutes, on-site in 4 hours, CCNA engineers who speak your language. Fixed monthly fee, zero surprises on the invoice.
Response in 30 seconds, intervention in 4 hours
When the server is down, every minute that passes means colleagues idle and customers waiting. With us it doesn't happen: Atera (our remote monitoring tool) keeps an eye on your PCs and servers 24/7 and alerts us before something really breaks. Result? The businesses we serve have 80% less downtime than those who only call a technician when they're already in panic mode.
Our engineers are CCNA and Microsoft certified, but above all they speak clearly. One point of contact, one contract, one invoice per month without mysterious line items. No €150/hour calls, no "this wasn't included".
Every office has its own issues. Here are the four ways we solve them, with the names of the tools we actually use.
The warehouse PC won't start? The server is making a strange noise? We'll be with you in under 4 hours. Our CCNA engineers carry the most common spare parts, so most issues are resolved in a single visit. We cover Brianza, Milan and Bergamo areas.
Outlook not syncing, printer disappeared from the network, VPN not working: we connect in 30 minutes and fix it for you. We use Atera (our remote management tool) with encrypted connection. 73% of issues are resolved this way, without waiting for anyone to come to the office.
A fixed monthly fee and you don't have to think about it anymore. Everything is included: monitoring, maintenance, unlimited interventions. No hourly rates, no 'but this wasn't included'. You know in January what you'll spend in December.
We know how many PCs you have, what Windows versions they run, which disks are almost full and which laptop has warranty expiring next month. With Atera we monitor everything in real time and alert you before something breaks. No more 'who has that old laptop?'.
The same things you'd ask us at a first meeting, with the answers we'd give you in person.
We answer in 30 seconds, stopwatch in hand. Remote in 30 minutes, on-site in 4 hours. Free quote, no commitment, no salesperson chasing you for weeks.
Immediate response, intervention in 4 hours